Request an Appointment

Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.
The Pharmacy First scheme was launched by the government and NHS England to give patients quick and accessible care and ease pressure on GP services. Pharmacists can now treat and prescribe medication for the following common conditions and ailments:

• Earache – 1 to 17 years
• Impetigo – 1 year and older
• Infected insect bites – 1 year and older
• Shingles – 18 years and older
• Sinusitis – 12 years and over
• Sore throat – 5 years and over
• Uncomplicated urinary tract infections – Women 16 to 64 years

Pharmacists can also can provide advice and over-the-counter medication for various common conditions such as coughs, colds, flu, as well as everyday issues like aches, pains, and skin rashes. No appointment is necessary to see a pharmacist, and they will let you know if you need to see a doctor. Many pharmacies are open evenings and weekends, and often provide private consultation rooms where you can discuss issues without being overheard.

To find your nearest pharmacy and check opening times, visit the NHS find a pharmacy service

You can often take care of your health conditions without needing to see us. Many minor illnesses and injuries can be treated at home with medicines you can buy without a prescription and by getting plenty of rest. Taking care of yourself is the best choice for a sore throat, cough, or a grazed knee.

If you're not sure if you should take care of your illness yourself, you can call us on 01480 406 677 or get medical advice from from the NHS 111 website or call 111

Information and advice for travelling abroad.

Visit our Travel Information page

You can request a fit note through Anima. 

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

This service is for patients who have muscle, joint, and soft tissue pain. 

If you are a patient and have a problem that affects your neck, back, joints, or muscles, you can book an appointment through reception and go directly to the service without seeing a clinician first.

See our physiotherapy page for more details

Many conditions can be treated without the need to see your GP.

Please use the NHS Symptom checker

Please make a selection to reveal who's best to deal with your condition.

Find information about practice opening and closing times

Get in touch using our online consultation platform called Anima

You can get in touch with us using our online consultation platform called Anima.

Simply follow the on-screen instructions and answer the multiple-choice questions in the online form. Anima prioritises each form based on clinical urgency and need using the information you provide. This will help us ensure you get the right help, whether it's self-care advice, a prescription ready for pickup at your chosen pharmacy, an in-person appointment at the practice, or something else. It’s convenient, secure and could save you time.

Whether you call, visit in person, or use Anima, we make sure patients are seen by the most appropriate clinician in the most appropriate time frame for the presenting medical issue.

Anima opens at 7:30am Monday to Friday and will close when we reach clinical capacity.

Contact us using Anima

Book a routine appointment

If your condition is non-urgent, you have the option to book a routine appointment up to two weeks in advance with a doctor, nurse, or other healthcare professional. Practice Nurses and Health Care Assistants can be booked up to four weeks in advance. Nurses based at our practice treat patients for a wide range of common conditions. Let us know if more than one person in the family needs to be seen; we can give you a longer appointment if necessary. Tell us if you want someone to accompany you during an examination or need a private room to discuss any matters.

Ways to book a routine appointment:

• Telephone: 01480 406 677
• Visit in person

If you have an acute medical issue or feel you need to be seen today, call us on 01480 406 677 or visit in person and speak to a Patient Services Advisor.

When you call, our Patient Services Advisor will ask for a brief description of your acute medical issue and a contact number. Every one of our calls is prioritised based on clinical urgency and need; an appointment may be booked, or a clinician may call you back at a pre-arranged time to discuss the best course of action. Depending on the nature of your medical issue, resolving it over the phone may be possible, or if needed, we'll arrange an appointment later in the day.

Find information about practice opening and closing times

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are cancelling please telephone us on 01480 406 677 as soon as possible, and at least 30 minutes before your appointment time. 

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30; the on-call doctor will speak to you on the telephone for an assessment.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.